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Installation Help: A file permissions error has occurred  XML
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shannon
Newbie

Joined: 12/06/2010 12:37:21
Messages: 3
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Hi everyone

I am trying to install this script and I get the error:
A file permissions error has occurred. Please check the permissions on the script and the directory it is in and try again.

I have changed the file permissions for the directory and all sub-directories and files to Read/Write/Execute (777) as per the readme.txt file. I have edited the config file as per the readme.txt file too.

If anyone has any ideas what else could be the problem, please let me know!
Carbonize
Master
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Joined: 12/06/2003 19:26:08
Messages: 4291
Location: Bristol, UK
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1 - Which script are we talking about?
2 - Where about on your site have you put it since some hosts do not allow permission changes in certain folders.

Carbonize
I am not the maker of the Advanced Guestbook

get Lazarus
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shannon
Newbie

Joined: 12/06/2010 12:37:21
Messages: 3
Offline

Hi Carbonize

Thanks for your reply. It's the Advanced Guestbook Script v.2.4.4. I am from the hosting company; a client had a problem installing it so I'm trying to help him out. Its installed in the public_html folder in a directory called "guestbook" at http://www.quest-net.co.za/guestbook. I changed the file permissions for the "guestbook" folder and all of its sub-folders and files to 777 too... Not sure what it could be though?
Carbonize
Master
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Joined: 12/06/2003 19:26:08
Messages: 4291
Location: Bristol, UK
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What happens if you set all the files to 755 ?

Carbonize
I am not the maker of the Advanced Guestbook

get Lazarus
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shannon
Newbie

Joined: 12/06/2010 12:37:21
Messages: 3
Offline

Hi Carbonize

That worked perfectly with permissions set to 755; you're a star, thank you!
Carbonize
Master
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Joined: 12/06/2003 19:26:08
Messages: 4291
Location: Bristol, UK
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The tmp and public folders will need to be 777 so that guests can upload images with their entries.

Carbonize
I am not the maker of the Advanced Guestbook

get Lazarus
[Email] [WWW] [Yahoo!] aim icon [MSN] [ICQ]
 
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