Ha, I never thought of the female name. Very interesting idea. Allow me to say "thank you!" for that, as I'll probably use it in the future.
And you're right about the donation issue. We've done that in the past, but only when we have actually been able to get the product working, AND when the support was given. At present, we haven't received the answers, except the kind you suggested, and it's still not working. So, our mileage indeed does vary with some here who are doing better than we are.
We'll run down some of the links we were given to posts here, which may -- with that digging you mentioned -- allow us to solve our problems.
Thanks, again.
DaShard wrote:I agree about "...not getting answers to posts..."
If you are lucky enough to get an answer then it's usually some variation of "RTFM".
Having said that, we are all lucky enough to have the support and knowledge available to us with "a little digging" or a bit of "pleading"
In addition, when posts are sometimes answered by either guests, members or forum techies there is quite often not even a thank you from the question "poser".
As always, one gets what one pays for.
When was the last time you clicked on someone's "Donate" button on their website?
Maybe changing to a female name and cutesie picture might help!
Just my 10c worth....