If you are not registered or logged in, you may still use these forums but with limited features. Show recent topics
  [Search] Search   [Hottest Topics] Hottest Topics   [Members]  Member Listing   [FAQ]  FAQ 
[Register] Register / 
[Login] Login 
Advanced Poll Installation Problems  XML
Forum Index » Support Forum
Author Message
avenirex
Beginner

Joined: 17/08/2004 22:49:23
Messages: 8
Offline

I'm completely new to Advanced Poll, and I tried a forum search but didn't fine a response I needed.

Basically I uploaded all the files as needed, changed the permissions and everything. The images don't load, so I'm assuming it's a path problem (I don't know where to change the paths either, there are so many files). But, worse than that, when I login to the admin panel, it keeps asking for my username and password no matter what I try to do, and then just loops me back to the main admin panel again. There has to be something simple I'm doing wrong, any help (or a link to a post that has already addressed this) would be great.

Thanks in advance.
amber222
Graduate

Joined: 07/05/2004 21:13:07
Messages: 586
Offline

The images don't load, so I'm assuming it's a path problem (I don't know where to change the paths either, there are so many files).


In Admin, General Settings, Modify the general settings, check to make sure the URL to image directory is correct.

But, worse than that, when I login to the admin panel, it keeps asking for my username and password no matter what I try to do, and then just loops me back to the main admin panel again.


See: http://proxy2.de/forum/viewtopic.php?t=2617&highlight=poll+admin+loop

Are you using the database version?

As Auron stated, it might have something to do with the database table. I never had this problem, and I am only guessing that since Advanced Guestbook presents this same problem after upgrade when there is a problem with the table.
avenirex
Beginner

Joined: 17/08/2004 22:49:23
Messages: 8
Offline

I'm using the text based version, not the DataBase version. I'm going to try and reinstall it again. Once I can get into the admin panel, then I'll follow your advice on the images.
Anonymous



I'm having the same problem too using the text version and reinstalling didn't work.
amber222
Graduate

Joined: 07/05/2004 21:13:07
Messages: 586
Offline

Are you using the username and password for a new installation as instructed in the readme.txt file?

Username: admin
Password: poll

You said you set the permissions. Maybe you should recheck them?
Anonymous



amber222 wrote:Are you using the username and password for a new installation as instructed in the readme.txt file?

Username: admin
Password: poll

You said you set the permissions. Maybe you should recheck them?


I did that .. reset the permissions as well .. nothing's working.

So I tried using the DB version and I got the same problem again.

avenirex - For your images problem, check the config file inside the "include" folder and make sure it's pointing to your "image" folder correctly.
avenirex
Beginner

Joined: 17/08/2004 22:49:23
Messages: 8
Offline

I'm still stuck on this same problem. I've reinstalled (deleted and re-uploaded several times) and I still can't keep the login past the first page. I've tried going directly to "general settings" as has been suggested, but still no problems. I was able to get the images working (by adjusting the string in the config file) but that wasn't really the kep issue I'm having. Any more suggestions would be awesome, I'm at my wits end. If anyone wants to play with it, you can see my issue here:

http://www3.nd.edu/~sub/pollphp
avenirex
Beginner

Joined: 17/08/2004 22:49:23
Messages: 8
Offline

ok, I'm really dumb, I don't know why I didn't try this before:

i uploaded and installed AP on my other website, and it seems to be working perfectly. Soooo... I'm guessing this means it's something with the other webserver (university server) that's causing the problems. The permissions are exactly the same, so I'm wondering what it could be. Any suggestions on what I could ask the IT Admin at my school? Thanks.
Carbonize
Master
[Avatar]

Joined: 12/06/2003 19:26:08
Messages: 4292
Location: Bristol, UK
Offline

Does the schools server run on windows and your hosts server run on nix? There are major differences between the way windows handles somethings and the way nix does.

Carbonize
I am not the maker of the Advanced Guestbook

get Lazarus
[Email] [WWW] [Yahoo!] aim icon [MSN] [ICQ]
avenirex
Beginner

Joined: 17/08/2004 22:49:23
Messages: 8
Offline

the servers that it's hosted on are *nix as far as I know. I've played around with it some more and I'm pretty sure now that it's the server, not my installation. I found that even though I changed all the permissions (via SSH) to 777, 666 and whatnot, I had not changed the "access rights" via the universities web-based access panel. I've since set the correct folders to allow all users total access to the folders that needed "777" rights. That got me into the general settings of the poll, but it still doesn't see the three default polls, nor can I create new polls (it allows me to set up a new poll, but when submitted, it disappears). I'm thinking that it's access rights on the poll files themselves, but the school's Access Panel only allows me to adjust rights for directories, not individual files. Via SSH, it all looks fine, but I think there's something more to be worked on. No matter what, it definitely looks as if it's the university servers that are causing the hang ups.
Carbonize
Master
[Avatar]

Joined: 12/06/2003 19:26:08
Messages: 4292
Location: Bristol, UK
Offline

Hmmm the method of uploading may be causing the problem. I remember back when I was playing with Invisions file manager I made some files using it but could not edit, nor delete, these files via my FTP client. So you could be right about access rights being the problem.

Carbonize
I am not the maker of the Advanced Guestbook

get Lazarus
[Email] [WWW] [Yahoo!] aim icon [MSN] [ICQ]
avenirex
Beginner

Joined: 17/08/2004 22:49:23
Messages: 8
Offline

the uploading is all via asci as it said in the instructions. I can edit the access rights and they all look ok via ssh session, my ftp client, and the campus Access Panel. well, I can't see the rights for each file via the access panel, so I'm thinking it might be that... regardless, the access panel help guide says if you need more options, to SSH in and change via chmod. grrr, that's what I'm doing
 
Forum Index » Support Forum
Go to:   
Based on the open source JForum